Mtel Selfcare

Mtel Selfcare is a comprehensive mobile application designed to give you extensive control over your mobile, internet, and TV services with ease and security. Its primary goal is to enable effortless management of your digital services in one place.

With a focus on user convenience, this platform allows you to keep a close watch on your monthly bills and make payments directly from your device. Stay informed about your current bill and monitor your remaining data and minutes to avoid any surprises.

Enjoy the freedom of managing roaming services by selecting the most suitable tariff for each country you visit. It facilitates an electronic signature feature, providing a platform for reviewing and signing contracts without the need to handle physical paperwork.

Keep up-to-date with the status of your TV and internet installation requests as well as track any support tickets for technical issues. Customize your Wi-Fi network settings to suit your preferences and enhance your connectivity experience.

Personalization goes a step further as you can add extra packages and services to your existing tariff plan tailored to your usage patterns. Manage your credit limit to keep spending in check and benefit from receiving exclusive special offers.

The app is compatible with both Android and iOS devices, making it accessible for a wide range of users. It is free to download and is available to all A1 Bulgaria postpaid, prepaid, or business customers. It ensures easy access either through a mobile network or Wi-Fi on your smartphone or tablet, with the convenience of auto-recognition of your mobile number or the option to log in with your My A1 registration.

To fully utilize all features and manage all your A1 services, you are encouraged to register an owner profile within it. However, a user profile with limited rights is also available for simpler service management. By proceeding with the installation or update, you agree to the General Terms and Conditions.